If you're experiencing a problem or have a question about the Screaming Frog SEO Log File Analyser, please follow these steps -
If you require support from the Screaming Frog
team, then please just email us or open a support ticket below. Please follow these steps -
1) Send us your log files by clicking 'Help > Debug > Save Logs' within the application and
emailing them to email@example.com or clicking the 'Open a support ticket' button below.
2) Please include details of the site, the issue and any necessary screenshots or videos.
3) Please include your licence username and key if it's not from a registered user email.
We aim to answer support queries within 24hrs during usual working business hours. Thank you!
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Fill out the form below to open a support ticket.
Alternatively email us at firstname.lastname@example.org
If you need to send us your logs, open the Log File Analyser,click on 'Help' and 'Debug' in the menu and click the 'Save Logs' button.Your privacy is important to us
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